Connect superthread and Autotask to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between superthread and Autotask?

To start, connect both your superthread and Autotask accounts to viaSocket. Once connected, you can set up a workflow where an event in superthread triggers actions in Autotask (or vice versa).

Can we customize how data from superthread is recorded in Autotask?

Absolutely. You can customize how superthread data is recorded in Autotask. This includes choosing which data fields go into which fields of Autotask, setting up custom formats, and filtering out unwanted information.

How often does the data sync between superthread and Autotask?

The data sync between superthread and Autotask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from superthread to Autotask?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between superthread and Autotask?

Yes, you can set conditional logic to control the flow of data between superthread and Autotask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.