Connect SupportBee and MoEngage to Build Intelligent Automations

Choose a Trigger

SupportBee

When this happens...

Choose an Action

MoEngage

Automatically do this!

Enable Integrations or automations with these events of SupportBee and MoEngage

Enable Integrations or automations with these events of SupportBee and MoEngage

Actions

Create or Update User

Create or Update User

This action creates a new user in MoEngage .If the user profile already exist , this action updates the user attributes

Add or Remove User From Cohort

Add or Remove User From Cohort

This action adds or removes a user from cohort

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Frequently Asked Questions

How do I start an integration between SupportBee and MoEngage?

To start, connect both your SupportBee and MoEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in MoEngage (or vice versa).

Can we customize how data from SupportBee is recorded in MoEngage?

Absolutely. You can customize how SupportBee data is recorded in MoEngage. This includes choosing which data fields go into which fields of MoEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and MoEngage?

The data sync between SupportBee and MoEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to MoEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and MoEngage?

Yes, you can set conditional logic to control the flow of data between SupportBee and MoEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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MoEngage

About MoEngage

MoEngage is a comprehensive customer engagement platform that helps businesses understand their users and engage them with personalized communication across various channels. It offers features like analytics, push notifications, email marketing, and in-app messaging to enhance user experience and drive growth.

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