Connect SupportBee and REVE Chat to Build Intelligent Automations

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SupportBee

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Frequently Asked Questions

How do I start an integration between SupportBee and REVE Chat?

To start, connect both your SupportBee and REVE Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in REVE Chat (or vice versa).

Can we customize how data from SupportBee is recorded in REVE Chat?

Absolutely. You can customize how SupportBee data is recorded in REVE Chat. This includes choosing which data fields go into which fields of REVE Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and REVE Chat?

The data sync between SupportBee and REVE Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to REVE Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and REVE Chat?

Yes, you can set conditional logic to control the flow of data between SupportBee and REVE Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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REVE Chat

About REVE Chat

REVE Chat is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance.

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