Connect SupportBee and Symbl.ai to Build Intelligent Automations

Choose a Trigger

SupportBee

When this happens...

Choose an Action

Symbl.ai

Automatically do this!

Enable Integrations or automations with these events of SupportBee and Symbl.ai

Enable Integrations or automations with these events of SupportBee and Symbl.ai

Actions

Submit text

Submit text

Submit text to create a conversation and process the content.

Append text

Append text

Append text to a conversation that you previously processed.

Submit audio [URL]

Submit audio [URL]

Submit audio using a URL to create a conversation and process the content.

Append audio [URL]

Append audio [URL]

Append audio to an existing conversation using a URL and process the content.

Submit video [URL]

Submit video [URL]

Submit video using a URL to create a conversation and process the content.

List conversations

List conversations

Returns a list of conversations that you previously processed.

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Frequently Asked Questions

How do I start an integration between SupportBee and Symbl.ai?

To start, connect both your SupportBee and Symbl.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in Symbl.ai (or vice versa).

Can we customize how data from SupportBee is recorded in Symbl.ai?

Absolutely. You can customize how SupportBee data is recorded in Symbl.ai. This includes choosing which data fields go into which fields of Symbl.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and Symbl.ai?

The data sync between SupportBee and Symbl.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to Symbl.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and Symbl.ai?

Yes, you can set conditional logic to control the flow of data between SupportBee and Symbl.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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Symbl.ai

About Symbl.ai

Symbl.ai is a cutting-edge AI platform that provides advanced conversational intelligence capabilities. It enables developers and businesses to integrate real-time speech-to-text, sentiment analysis, topic detection, and other AI-driven insights into their applications. With Symbl.ai, users can enhance their communication tools, improve customer interactions, and gain valuable insights from conversations.

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