Connect SupportBee and Vanilla Message to Build Intelligent Automations
Integrate SupportBee with your favorite apps
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Frequently Asked Questions
To start, connect both your SupportBee and Vanilla Message accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in Vanilla Message (or vice versa).
Absolutely. You can customize how SupportBee data is recorded in Vanilla Message. This includes choosing which data fields go into which fields of Vanilla Message, setting up custom formats, and filtering out unwanted information.
The data sync between SupportBee and Vanilla Message typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SupportBee and Vanilla Message. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SupportBee
SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.
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About Vanilla Message
Vanilla helps businesses grow by increasing customer engagement with messaging campaigns.
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