
When this happens...
New Survey Created
New Response Completed

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a New Survey is Created.
Triggers when a respondent completes a survey response.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your SurveyMethods integrations.
Create a new email list in a SurveyMethods account.
Add a contact to an existing email list in SurveyMethods.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SurveyMethods and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMethods triggers actions in Userback (or vice versa).
Absolutely. You can customize how SurveyMethods data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between SurveyMethods and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SurveyMethods and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SurveyMethods is a comprehensive online survey tool designed to help businesses and organizations create, distribute, and analyze surveys efficiently. It offers a range of features including customizable survey templates, advanced analytics, and integration capabilities to enhance data collection and decision-making processes.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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