Connect SurveyMonkey and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Survey Response
New Survey
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Survey Response
Triggers when new survey response arrives
New Survey
Triggers when new survey is created
Do thisActions
Action is the task that follows automatically within your SurveyMonkey integrations.
Create a Contact
Creates a new contact in the address book.
Find Survey
Finds the Surveys by survey id.
Find collector
Find collector for one of your survey
Find message
Find message in surveymonkey
Find contact by email
Finds a contact in SurveyMonkey using an email address.
Create Ticket
Creates a new support ticket in BoldDesk.
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Frequently Asked Questions
To start, connect both your SurveyMonkey and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMonkey triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how SurveyMonkey data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between SurveyMonkey and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SurveyMonkey and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SurveyMonkey
SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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