Full list

Supported Triggers & Actions

Everything you can automate between SurveyMonkey and Userback.

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response

New Survey Response

Triggers when new survey response arrives

New Survey

New Survey

Triggers when new survey is created

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for SurveyMonkey

Do thisActions

Action is the task that follows automatically within your SurveyMonkey integrations.

Create a Contact

Create a Contact

Creates a new contact in the address book.

Find Survey

Find Survey

Finds the Surveys by survey id.

Find collector

Find collector

Find collector for one of your survey

Find message

Find message

Find message in surveymonkey

Find contact by email

Find contact by email

Finds a contact in SurveyMonkey using an email address.

List Feedback

List Feedback

List of feedback

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SurveyMonkey
SurveyMonkey + Userback
SurveyMonkey logo

About SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.

Learn more
Integrations Userback
Userback + SurveyMonkey
Userback logo

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

Learn more

Frequently Asked Questions

How do I connect SurveyMonkey and Userback?

Sign up for a free viaSocket account, then authorize both your SurveyMonkey and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SurveyMonkey and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SurveyMonkey to Userback?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SurveyMonkey triggers actions in Userback, and a separate workflow where Userback triggers actions in SurveyMonkey. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SurveyMonkey and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SurveyMonkey and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.