To start, connect both your swiftkanban and True Reply accounts to viaSocket. Once connected, you can set up a workflow where an event in swiftkanban triggers actions in True Reply (or vice versa).

Absolutely. You can customize how swiftkanban data is recorded in True Reply. This includes choosing which data fields go into which fields of True Reply, setting up custom formats, and filtering out unwanted information.

The data sync between swiftkanban and True Reply typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.