Connect Swit and Capsule CRM to Build Intelligent Automations

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Swit

When this happens...

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Capsule CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Idea

New Idea

Triggers when a new idea is posted on a specific channel.

New Message

New Message

Triggers when a new message is posted on a specific channel.

New Comment on Task

New Comment on Task

Triggers when a new comment is posted to a specific task.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

Do thisActions

Action is the task that follows automatically within your Swit integrations.

Create Channel

Create Channel

Creates a channel in a workspace you select.

Create Idea

Create Idea

Posts an idea on a channel you select.

Create Message

Create Message

Posts a message on a channel you select.

Create Project

Create Project

Creates a project in a workspace you select.

Create Task

Create Task

Creates a task in a project you select.

Create Comment on Task

Create Comment on Task

Posts a comment to a task you select.

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Frequently Asked Questions

How do I start an integration between Swit and Capsule CRM?

To start, connect both your Swit and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Swit triggers actions in Capsule CRM (or vice versa).

Can we customize how data from Swit is recorded in Capsule CRM?

Absolutely. You can customize how Swit data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Swit and Capsule CRM?

The data sync between Swit and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Swit to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Swit and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between Swit and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Swit

About Swit

Swit is one work suite for Chat and Project Management. With Swit, you can replace other team collaboration tools.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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