To start, connect both your switch and routie accounts to viaSocket. Once connected, you can set up a workflow where an event in switch triggers actions in routie (or vice versa).

Absolutely. You can customize how switch data is recorded in routie. This includes choosing which data fields go into which fields of routie, setting up custom formats, and filtering out unwanted information.

The data sync between switch and routie typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.