Connect Synthflow AI and Twilio to Build Intelligent Automations

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Synthflow AI

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Twilio

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Messages

New Messages

Returns the details of the new messages creted on your twilio account.

New Phone Number

New Phone Number

Gives the detailed list of the phone number is active on the account.

New Alerts

New Alerts

Gives the details of alerts in every 15 minutes

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Do thisActions

Action is the task that follows automatically within your Synthflow AI integrations.

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

Create Information Extractor Yes No Action

Create Information Extractor Yes No Action

Creates an action of type information extractor yes no

Create Information Extractor Open Question Action

Create Information Extractor Open Question Action

Creates an action for open questions

Create Call

Create Call

Initiates a real-time voice call through the AI assistant.

Send SMS

Send SMS

Sends message to phone number

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Frequently Asked Questions

How do I start an integration between Synthflow AI and Twilio?

To start, connect both your Synthflow AI and Twilio accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Twilio (or vice versa).

Can we customize how data from Synthflow AI is recorded in Twilio?

Absolutely. You can customize how Synthflow AI data is recorded in Twilio. This includes choosing which data fields go into which fields of Twilio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Synthflow AI and Twilio?

The data sync between Synthflow AI and Twilio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Synthflow AI to Twilio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Synthflow AI and Twilio?

Yes, you can set conditional logic to control the flow of data between Synthflow AI and Twilio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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Twilio

About Twilio

Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.

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