Connect Tavus and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Conversation
Updated Conversation
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Tavus and Zendesk Support automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Conversation
Trigger when new conversation is created.
Updated Conversation
Trigger when an existing conversation is updated.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
Do thisActions
Action is the task that follows automatically within your Tavus integrations.
Generate Speech
Generate Speech.
Create Video
Creates a Video.
Update Video
Update an Existing video.
Delete Video
Delete an Existing Video.
Update Replica
Update an Existing replica.
Create Conversation
Creates a Conversation.
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Frequently Asked Questions
To start, connect both your Tavus and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Tavus triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Tavus data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Tavus and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tavus and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tavus
Tavus is an innovative platform that leverages artificial intelligence to create personalized video content at scale. It allows businesses to engage with their audience through customized video messages, enhancing customer interaction and marketing efforts.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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