Connect tawk.to and Box
Integrate tawk.to with Box to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Folder in Box when Visitor Starts Chat in Tawk.to
Add Comment to file in Box when Visitor Starts Chat in Tawk.to
Add Task to File in Box when Visitor Starts Chat in Tawk.to
Add User as Collaborator in Box when Visitor Starts Chat in Tawk.to
Move/Copy file in Box when Visitor Starts Chat in Tawk.to
Popular tawk.to + Box flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
Box
Automatically do this!
Create Folder
Add Comment to file
Add Task to File
Add User as Collaborator
Move/Copy file
Create Folder in Box when Visitor Starts Chat in Tawk.to
Use this flowAdd Comment to file in Box when Visitor Starts Chat in Tawk.to
Use this flowAdd Task to File in Box when Visitor Starts Chat in Tawk.to
Use this flowAdd User as Collaborator in Box when Visitor Starts Chat in Tawk.to
Use this flowMove/Copy file in Box when Visitor Starts Chat in Tawk.to
Use this flowCreate Folder in Box when Chat Ends in Tawk.to
Use this flowAdd Comment to file in Box when Chat Ends in Tawk.to
Use this flowAdd Task to File in Box when Chat Ends in Tawk.to
Use this flowAdd User as Collaborator in Box when Chat Ends in Tawk.to
Use this flowMove/Copy file in Box when Chat Ends in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and Box.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
New Event
Triggered when a new event is performed.
New File
Trigger when a new file add to folder.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Create Folder
Create a new folder at the path you specify
Add Comment to file
Adds a new comment to a file
Add Task to File
Adds a task to a file
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About Box
Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and Box accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Box as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Box. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Box, and a separate workflow where Box triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Box. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Box integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
