Connect tawk.to and Freshsales Suite
Integrate tawk.to with Freshsales Suite to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Account in Freshsalessuite when Visitor Starts Chat in Tawk.to
Create Deal in Freshsales Suite when Visitor Starts Chat in Tawk.to
Create Task in Freshsales Suite when Visitor Starts Chat in Tawk.to
Update Deal in Freshsales Suite when Visitor Starts Chat in Tawk.to
Add Note to Contact in Freshsales Suite when Visitor Starts Chat in Tawk.to
Popular tawk.to + Freshsales Suite flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
Freshsales Suite
Automatically do this!
Update Account
Create Deal
Create Task
Update Deal
Add Note to Contact
Find User
Create Note
List Contact
Find Account
Find Deal
Create Account
Create Or Update Contact
Create Contact
Update Contact
Update Account in Freshsalessuite when Visitor Starts Chat in Tawk.to
Use this flowCreate Deal in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowCreate Task in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowUpdate Deal in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowAdd Note to Contact in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowFind User in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowCreate Note in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowList Contact from Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowFind Account in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowFind Deal in Freshsales Suite when Visitor Starts Chat in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and Freshsales Suite.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Contact Created
Runs when a contact is created in the selected view
Deal Updated
Runs when a deal is updated within the selected recent time frame.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Update Account
Update an existing account
Create Deal
Create a new deal.
Create Task
Creates a new task in Freshsales Suite.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About Freshsales Suite
Freshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and Freshsales Suite accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Freshsales Suite as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshsales Suite. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Freshsales Suite, and a separate workflow where Freshsales Suite triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Freshsales Suite. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Freshsales Suite integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
