Connect Tawk.to and Placker to Build Intelligent Automations

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Tawk.to

When this happens...

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Placker

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Chat Ticket Created

Chat Ticket Created

Create a support ticket in tawk.to for a chat on the selected property.

Card Created

Card Created

Triggers when card is created in a specipic board.

Card Status Changed

Card Status Changed

Triggers when card status is changed in a specipic board.

Do thisActions

Action is the task that follows automatically within your Tawk.to integrations.

Create New Site

Create New Site

Create a new Tawk.to site property and optionally send widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.

Create Widget

Create Widget

Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

Get Board Label

Get Board Label

Get labels available on Board.

Search Card

Search Card

Search cards by given title.

Add Label to Card

Add Label to Card

This action allows to add selected label to card

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Frequently Asked Questions

How do I start an integration between Tawk.to and Placker?

To start, connect both your Tawk.to and Placker accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in Placker (or vice versa).

Can we customize how data from Tawk.to is recorded in Placker?

Absolutely. You can customize how Tawk.to data is recorded in Placker. This includes choosing which data fields go into which fields of Placker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tawk.to and Placker?

The data sync between Tawk.to and Placker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tawk.to to Placker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tawk.to and Placker?

Yes, you can set conditional logic to control the flow of data between Tawk.to and Placker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.