
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Create Chat Ticket

Automatically do this!
Create Status
Create Item
Find Item
Get all Files
Get all Tasks
Create a Task
List Categories
List Top Shares
List own shares
List apps
List Global Exports
List Calendar Summary
Get calendar summary for personal
List Contacts
List Contact Totals
List Conversations
List Files
Delete Item
Update Item
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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
Triggers when you add a new item, record or entry to an app (standard or custom).
Triggers when you add a new space.
Action is the task that follows automatically within your tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Add a status update to a workspace stream.
Create a new item, record or entry inside an app (standard or custom).
Find an item by title in an app.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and Podio accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Podio (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Podio. This includes choosing which data fields go into which fields of Podio, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Podio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Podio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MorePodio is a customizable work management solution that allows you to streamline and sync your team’s projects and workflow. It offers features like task management, collaboration tools, and integrated chat functionality.
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