Connect tawk.to and Raynet CRM to Build Intelligent Automations

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tawk.to

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Raynet CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

End Chat

End Chat

Ends an active Tawk.to chat for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Creates a support ticket in Tawk.to for a chat on the selected property.

Trigger Record

Trigger Record

Triggers when a record is updated , created or deleted

Request a new Trigger for tawk.to

Do thisActions

Action is the task that follows automatically within your tawk.to integrations.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally sends widget installation instructions to your email.

Get Property Details

Get Property Details

Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Modifying Call

Modifying Call

Modifying call data

Modifying Event

Modifying Event

Modifying event data

Modifying Letter

Modifying Letter

Modifying letter data

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Frequently Asked Questions

How do I start an integration between tawk.to and Raynet CRM?

To start, connect both your tawk.to and Raynet CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Raynet CRM (or vice versa).

Can we customize how data from tawk.to is recorded in Raynet CRM?

Absolutely. You can customize how tawk.to data is recorded in Raynet CRM. This includes choosing which data fields go into which fields of Raynet CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between tawk.to and Raynet CRM?

The data sync between tawk.to and Raynet CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from tawk.to to Raynet CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between tawk.to and Raynet CRM?

Yes, you can set conditional logic to control the flow of data between tawk.to and Raynet CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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Raynet CRM

About Raynet CRM

Raynet CRM is a comprehensive customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and data effectively. It offers a user-friendly interface and a range of features including contact management, sales tracking, and reporting tools to enhance productivity and drive business growth.

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