
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Create Chat Ticket

Automatically do this!
Create a Customer
Update Customer
Delete a Customer
Create a new Card
Retrieve an existing Card
Delete a Card
Retrieve an existing Customer
Retrieve an existing Charge
Create Payment link
Create Refund a Charge
Update Refund
Create a Plan
Delete a Plan
Update a Plan
Retrieve a Plan
Create a new Token
Create Subscription
Cancel a Subscription
Create a Test Payout
Update Payment link
Deactivate Payment link
Reactivate Payment link
Delete a Payment Method
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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Creates a new customer object.
Update an existing Customer.
Deletes an existing customer object.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and shift4shop accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in shift4shop (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in shift4shop. This includes choosing which data fields go into which fields of shift4shop, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and shift4shop typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and shift4shop. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreShift4Shop is an all-in-one eCommerce platform for online retailers of any size. It includes a full range of website building and business management features.
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