Connect tawk.to and Slack
Integrate tawk.to with Slack to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message to Slack when Visitor Starts Chat in Tawk.to
Send Interactive Messages in Slack when Visitor Starts Chat in Tawk.to
Send Block/buttons/Intractive message using AI to Slack when Visitor Starts Chat in Tawk.to
View_open BlockKit Modal using JSON in Slack when Visitor Starts Chat in Tawk.to
Chat_update slack block or message using messageTs in Slack when Visitor Starts Chat in Tawk.to
Popular tawk.to + Slack flows
Start from a real workflow other teams are already running.
Choose a trigger
tawk.to
When this happens...
Visitor Starts Chat
Chat Ends
New Chat Transcript Arrives
Ticket Created
Choose an action
Slack
Automatically do this!
Send Message
Send Interactive Messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send Message as Thread
Create Channel
Set Channel Topic
Message Private Channel
Create Private Channel
Get Thread Replies
Edit Channel Message
List all Private Channels
Find Public channel
Get Messages from Slack
Add Users to Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID
Create Canvas
List all Public Channels
Send Message with Block kit
Update Canvas
Lookup Canvas Sections
Send Message to Slack when Visitor Starts Chat in Tawk.to
Use this flowSend Interactive Messages in Slack when Visitor Starts Chat in Tawk.to
Use this flowSend Block/buttons/Intractive message using AI to Slack when Visitor Starts Chat in Tawk.to
Use this flowView_open BlockKit Modal using JSON in Slack when Visitor Starts Chat in Tawk.to
Use this flowChat_update slack block or message using messageTs in Slack when Visitor Starts Chat in Tawk.to
Use this flowSend Message as Thread in Slack when Visitor Starts Chat in Tawk.to
Use this flowCreate Channel in Slack when Visitor Starts Chat in Tawk.to
Use this flowSet Channel Topic in Slack when Visitor Starts Chat in Tawk.to
Use this flowMessage Private Channel in Slack when Visitor Starts Chat in Tawk.to
Use this flowCreate Private Channel in Slack when Visitor Starts Chat in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between tawk.to and Slack.
When this happensTriggers
A trigger is an event that starts a workflow.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
New Message in Channels
Runs when a new message is received in a specific Slack channel. You can select which channel to monitor.
New User Joined or Updated in Your Org
Triggers when a new user join workspace.
Do thisActions
Action is the task that follows automatically within your tawk.to integrations.
Create Tawk.to Site
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
List Properties
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Create Chat Widget
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Send Message
Send or schedule a message to a channel, user, or thread; supports channel names and IDs.
Send Interactive Messages
This action lets you send slack message with slack form or buttons to take reply from a user.
Send Block/buttons/Intractive message using AI
Send Block, buttons, or slack form using AI
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Learn how to automate tawk.to and Slack workflows.
Learn how to automate tawk.to and Slack workflows.
Learn how to automate tawk.to and Slack workflows.
Learn how to automate tawk.to and Slack workflows.
Learn how to automate tawk.to and Slack workflows.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
About Slack
Slack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your tawk.to and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between tawk.to and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.
Yes. You can set up a workflow where tawk.to triggers actions in Slack, and a separate workflow where Slack triggers actions in tawk.to. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between tawk.to and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire tawk.to and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
