
When this happens...
Visitor Starts Chat
End Chat
New Chat Transcript Arrives
Create Chat Ticket

Automatically do this!
List all Campaigns
Create Campaign
Get Campaign By Id
Delete Campaign By Id
List all leads by Campaign ID
Fetch Lead Categories
Fetch Lead by email address
Update lead by ID
Add Client
Add leads to a campaign by ID
Add Lead/Domain to Global Block List
Update Campaign Status
Update a lead’s category
Get Campaign Analytics
Get All Email Account
Pause Lead
Resume Lead
Delete Lead By Campaign ID
List All Clients
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Creates a support ticket in Tawk.to for a chat on the selected property.
Triggers when a lead is unsubscribed
Triggers when a lead category is updated
Action is the task that follows automatically within your tawk.to integrations.
Creates a new Tawk.to site and optionally sends widget installation instructions to your email.
Retrieve detailed information about a Tawk.to property, including its settings, team members, chat widgets, files, and creation date.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
This endpoint fetches all the campaigns in your account
This endpoint creates a new campaign
This endpoint fetches a campaign based on its ID

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your tawk.to and Smartlead AI accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in Smartlead AI (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in Smartlead AI. This includes choosing which data fields go into which fields of Smartlead AI, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and Smartlead AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and Smartlead AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreSmartlead AI is a cutting-edge platform designed to revolutionize lead generation and management using artificial intelligence. It offers advanced tools to automate and optimize the process of acquiring and nurturing leads, making it an essential tool for businesses looking to enhance their marketing and sales strategies.
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