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Teamwork Desk

Teamwork Desk

Create integrations between Teamwork Desk and your favorite App

Create effective Teamwork Desk automations in minutes by using pre-made templates that are customized for your needs

Actions and Triggers

When this happensTriggers

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

Unassign Ticket

Unassign Ticket

Unassigns the selected ticket.

Update Customer

Update Customer

Update Customer

Update Ticket

Update Ticket

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Frequently asked questions

  • How do you map data in viaSocket workflows?
  • Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
  • How does viaSocket handle errors or exceptions in automated workflows?
  • viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
  • Is it possible to customize automated workflows according to my business needs?
  • Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
  • What happens if one of the connected apps changes its API or functionality?
  • viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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viaSocket

About viaSocket

viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to

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