Connect ThriveCart and Deskpro to Build Intelligent Automations

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ThriveCart

When this happens...

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Deskpro

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Ready to use ThriveCart and Deskpro automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Product Is Purchased

Product Is Purchased

Runs when product is purchased

Order Refunded Manual

Order Refunded Manual

Runs when order is refunded

Subscription Ends

Subscription Ends

Runs when subscription ends

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

Do thisActions

Action is the task that follows automatically within your ThriveCart integrations.

Add New Student

Add New Student

Add a student to ThriveCart

Get Customer Details

Get Customer Details

Look up customer by email

Refund Transaction

Refund Transaction

Return payment to a customer

List Products

List Products

Get all products in your store

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Frequently Asked Questions

How do I start an integration between ThriveCart and Deskpro?

To start, connect both your ThriveCart and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in ThriveCart triggers actions in Deskpro (or vice versa).

Can we customize how data from ThriveCart is recorded in Deskpro?

Absolutely. You can customize how ThriveCart data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ThriveCart and Deskpro?

The data sync between ThriveCart and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ThriveCart to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ThriveCart and Deskpro?

Yes, you can set conditional logic to control the flow of data between ThriveCart and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.