Connect ThriveCart and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
Product Is Purchased
Order Refunded Manual
Subscription Ends
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use ThriveCart and Groove automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Product Is Purchased
Runs when product is purchased
Order Refunded Manual
Runs when order is refunded
Subscription Ends
Runs when subscription ends
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Do thisActions
Action is the task that follows automatically within your ThriveCart integrations.
Add New Student
Add a student to ThriveCart
Get Customer Details
Look up customer by email
Refund Transaction
Return payment to a customer
List Products
Get all products in your store
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
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Frequently Asked Questions
To start, connect both your ThriveCart and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in ThriveCart triggers actions in Groove (or vice versa).
Absolutely. You can customize how ThriveCart data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between ThriveCart and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ThriveCart and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ThriveCart
Online shopping cart and checkout platform for selling products and managing orders.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn More
