Connect Tiledesk and Firedrop to Build Intelligent Automations

Choose a Trigger

Tiledesk

When this happens...

Choose an Action

Firedrop

Automatically do this!

Enable Integrations or automations with these events of Tiledesk and Firedrop

Enable Integrations or automations with these events of Tiledesk and Firedrop

Triggers

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Tiledesk

Actions

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Tiledesk and Firedrop?

To start, connect both your Tiledesk and Firedrop accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Firedrop (or vice versa).

Can we customize how data from Tiledesk is recorded in Firedrop?

Absolutely. You can customize how Tiledesk data is recorded in Firedrop. This includes choosing which data fields go into which fields of Firedrop, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Firedrop?

The data sync between Tiledesk and Firedrop typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Firedrop?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Firedrop?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Firedrop. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More
Firedrop

About Firedrop

FireDrops by Flipkart is a pioneering platform that integrates Web3 technologies into the e-commerce landscape. It offers users interactive brand challenges, allowing them to earn Non-Fungible Tokens (NFTs) as rewards. These NFTs can be redeemed for discounts, traded in the marketplace, or used to access exclusive brand experiences.

Learn More