Connect Tiledesk and katana mrp to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
- Request a new Action for katana mrp
Enable Integrations or automations with these events of Tiledesk and katana mrp
Enable Integrations or automations with these events of Tiledesk and katana mrp
Triggers
New contact Arrives
runs when new contact arrives
Actions
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and katana mrp accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in katana mrp (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in katana mrp. This includes choosing which data fields go into which fields of katana mrp, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and katana mrp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and katana mrp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout katana mrp
Katana gives thousands of manufacturers a live look at their business. Manage all the moving parts of your business and unite the apps and services you use in one visual platform.
Learn More
