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When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Retrieve activities from Method CRM updated since the last scheduled check.
Returns contacts created or updated in Method CRM since the last check.
Retrieve new or updated customers and leads from Method CRM for QuickBooks synchronization.
Fetch new or recently modified Customer/Vendor records (including leads) from Method CRM.
Retrieves opportunities from Method CRM that have been modified since the scheduled time.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and Method CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Method CRM (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Method CRM. This includes choosing which data fields go into which fields of Method CRM, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Method CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Method CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreMethod CRM is a powerful customer relationship management tool designed to streamline and enhance your business interactions. It offers seamless integration with QuickBooks, allowing businesses to manage their customer data, sales, and operations efficiently. With customizable workflows and a user-friendly interface, Method CRM helps businesses improve customer satisfaction and drive growth.
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