Connect Tiledesk and Method CRM to Build Intelligent Automations

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Tiledesk

When this happens...

Choose an Action

Method CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Recent Activities

Recent Activities

Retrieve activities from Method CRM updated since the last scheduled check.

New Contact Created

New Contact Created

Returns contacts created or updated in Method CRM since the last check.

New Customers for QuickBooks

New Customers for QuickBooks

Retrieve new or updated customers and leads from Method CRM for QuickBooks synchronization.

New Customers/Vendors

New Customers/Vendors

Fetch new or recently modified Customer/Vendor records (including leads) from Method CRM.

Fetch Updated Opportunities

Fetch Updated Opportunities

Retrieves opportunities from Method CRM that have been modified since the scheduled time.

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Method CRM?

To start, connect both your Tiledesk and Method CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Method CRM (or vice versa).

Can we customize how data from Tiledesk is recorded in Method CRM?

Absolutely. You can customize how Tiledesk data is recorded in Method CRM. This includes choosing which data fields go into which fields of Method CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Method CRM?

The data sync between Tiledesk and Method CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Method CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Method CRM?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Method CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Method CRM

About Method CRM

Method CRM is a powerful customer relationship management tool designed to streamline and enhance your business interactions. It offers seamless integration with QuickBooks, allowing businesses to manage their customer data, sales, and operations efficiently. With customizable workflows and a user-friendly interface, Method CRM helps businesses improve customer satisfaction and drive growth.

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