Integrate Tiledesk with your favorite apps
Easily connect Tiledesk with the apps you use every day. Pick from thousands of available Tiledesk integrations or customize
new ones through our automation platform.
Ready to use Tiledesk automations
Explore more automations built by businesses and experts
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Triggers and Actions in Tiledesk Automations
viaSocket makes it simple to connect Tiledesk and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
How to get started with Tiledesk automations
Automate when something happens in Tiledesk
Login -> Create new flow -> Select trigger -> Search Tiledesk -> Choose the trigger from the list
Take action in Tiledesk when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Tiledesk -> Choose the action from the list
Trigger
Action
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Frequently Asked Questions
Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn More
About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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