Connect Tiledesk and Razorpay to Build Intelligent Automations

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Tiledesk

When this happens...

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Razorpay

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

A New Payment Captured

A New Payment Captured

When a new payment is successfully captured.

A New Refund Is Created

A New Refund Is Created

Triggers when a new refund is created.

Any Payment Failed

Any Payment Failed

Triggers when any payment failed.

A New Order Paid

A New Order Paid

Triggers when a new order paid

An Invoice is paid

An Invoice is paid

Triggers when any invoice get paid

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Razorpay?

To start, connect both your Tiledesk and Razorpay accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Razorpay (or vice versa).

Can we customize how data from Tiledesk is recorded in Razorpay?

Absolutely. You can customize how Tiledesk data is recorded in Razorpay. This includes choosing which data fields go into which fields of Razorpay, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Razorpay?

The data sync between Tiledesk and Razorpay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Razorpay?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Razorpay?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Razorpay. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Razorpay

About Razorpay

Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.

Learn More