Connect Tiledesk and Seven Time to Build Intelligent Automations

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Tiledesk

When this happens...

Choose an Action

Seven Time

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Customer

New Customer

Triggers when a new customer is created in Seven Time.

New Project

New Project

Triggers when a new project is created in Seven Time.

New Time Log

New Time Log

Triggers when a new time log is created in Seven Time.

New Work Order

New Work Order

Triggers when a new work order is created in Seven Time.

New Task

New Task

Triggers when a new task is created in Seven Time.

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Seven Time?

To start, connect both your Tiledesk and Seven Time accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Seven Time (or vice versa).

Can we customize how data from Tiledesk is recorded in Seven Time?

Absolutely. You can customize how Tiledesk data is recorded in Seven Time. This includes choosing which data fields go into which fields of Seven Time, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Seven Time?

The data sync between Tiledesk and Seven Time typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Seven Time?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Seven Time?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Seven Time. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Seven Time

About Seven Time

Seven Time is a comprehensive time tracking and project management tool designed to help businesses and teams efficiently manage their time and resources. It offers features such as time tracking, project management, invoicing, and reporting, making it an ideal solution for businesses looking to streamline their operations and improve productivity.

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