
When this happens...
New contact Arrives

Automatically do this!
Create chamber
Add Users To Group
Search User
Search User Group
Update User Group
Seach Folder
Update chamber
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When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and Zoho Vault accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Zoho Vault (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Zoho Vault. This includes choosing which data fields go into which fields of Zoho Vault, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Zoho Vault typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Zoho Vault. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreZoho Vault is a secure online password manager for teams and individuals, designed to store, share, and manage passwords and sensitive information safely. It offers robust encryption and seamless integration with other Zoho applications, ensuring your data is protected and easily accessible.
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