Integrations TimelinesAI Gainsight Customer Communities
TimelinesAI + Gainsight Customer Communities

Connect TimelinesAI and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

TimelinesAI

When this happens...

Choose an Action

Gainsight Customer Communities

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Enable Integrations or automations with these events of TimelinesAI and Gainsight Customer Communities

Enable Integrations or automations with these events of TimelinesAI and Gainsight Customer Communities

Triggers

New Uploaded File

New Uploaded File

Triggers when new uploaded_file is created.

New Whatsapp Account

New Whatsapp Account

Triggers when new whatsapp_accounts is created.

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Actions

Send Message to New Chat

Send Message to New Chat

Sends a message to a new chat.

Send Uploaded File to Existing Chat

Send Uploaded File to Existing Chat

Sends an uploaded file to an existing chat.

Send Message to Existing Chat

Send Message to Existing Chat

Sends a message to an already existing chat.

Find Whatsapp Account

Find Whatsapp Account

Finds a specific WhatsApp account.

Close Chat

Close Chat

Closes an existing chat.

Find Uploaded File

Find Uploaded File

Finds an uploaded file in the system.

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Frequently Asked Questions

How do I start an integration between TimelinesAI and Gainsight Customer Communities?

To start, connect both your TimelinesAI and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in TimelinesAI triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from TimelinesAI is recorded in Gainsight Customer Communities?

Absolutely. You can customize how TimelinesAI data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TimelinesAI and Gainsight Customer Communities?

The data sync between TimelinesAI and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TimelinesAI to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TimelinesAI and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between TimelinesAI and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TimelinesAI

About TimelinesAI

TimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with other applications and build automations for your business and marketing flows.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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