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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new project is created.
Triggers when a new client is created.
Triggers when a new service is created.
Triggers when a new user is created.
Triggers when a new time entry is created.
Triggers when a conversation is assigned to agent.
Action is the task that follows automatically within your Timelink integrations.
Get all the projects.
Get all the clients.
Create a new client.
Get the details of a specific client.
Update the details of client.
Delete a specific client.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Timelink and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Timelink triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Timelink data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Timelink and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Timelink and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Timelink is a comprehensive time tracking and management tool designed to help individuals and teams efficiently manage their time and tasks. With features like time logging, project tracking, and detailed reporting, Timelink ensures that users can optimize their productivity and meet deadlines effectively.
Learn MoreHelp Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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