Connect TimeOps and Deskpro to Build Intelligent Automations

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TimeOps

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project

New Project

Triggers when new project is created.

New User

New User

Triggers when new user will be created.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for TimeOps

Do thisActions

Action is the task that follows automatically within your TimeOps integrations.

Create Customer

Create Customer

Creates a customer.

Create Project

Create Project

Creates a Project.

Create Registration

Create Registration

Creates a new registration.

Start Timer

Start Timer

Starts the timer by creating a new registration.

Stop Timer

Stop Timer

Stop the currently running timer.

List Customers

List Customers

list all the customers.

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Frequently Asked Questions

How do I start an integration between TimeOps and Deskpro?

To start, connect both your TimeOps and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in TimeOps triggers actions in Deskpro (or vice versa).

Can we customize how data from TimeOps is recorded in Deskpro?

Absolutely. You can customize how TimeOps data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TimeOps and Deskpro?

The data sync between TimeOps and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TimeOps to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TimeOps and Deskpro?

Yes, you can set conditional logic to control the flow of data between TimeOps and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TimeOps

About TimeOps

TimeOps is a comprehensive platform designed to streamline and optimize time management and tracking for businesses and individuals. It offers tools for scheduling, tracking work hours, and analyzing productivity, making it an essential tool for efficient time management.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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