Connect TMDB and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for TMDB
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use TMDB and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your TMDB integrations.
Top Rated Movie Reviews
Get a list of movies ordered by popularity.
List Top Rated Movies
Get a list of movies ordered by popularity.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
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Frequently Asked Questions
To start, connect both your TMDB and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in TMDB triggers actions in Groove (or vice versa).
Absolutely. You can customize how TMDB data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between TMDB and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between TMDB and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About TMDB
TMDB (The Movie Database) is a comprehensive platform offering detailed information about movies, TV shows, and celebrities. It provides a vast collection of data including cast, crew, release dates, and more, making it an essential resource for movie enthusiasts and professionals.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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