Connect TMETRIC and FuseDesk to Build Intelligent Automations

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FuseDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your TMETRIC integrations.

Get recent tasks

Get recent tasks

List recently created or updated tasks

latest time entry

latest time entry

Fetch the most recently tracked time entry

Get projects for time entry

Get projects for time entry

Get projects available for time tracking

Tags for time entry

Tags for time entry

Get tags available within a specified project

Get statuses live

Get statuses live

Retrieve current time‑tracking statuses of all users

List time‑off requests

List time‑off requests

Fetch all time‑off requests in a workspace

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Frequently Asked Questions

How do I start an integration between TMETRIC and FuseDesk?

To start, connect both your TMETRIC and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in TMETRIC triggers actions in FuseDesk (or vice versa).

Can we customize how data from TMETRIC is recorded in FuseDesk?

Absolutely. You can customize how TMETRIC data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TMETRIC and FuseDesk?

The data sync between TMETRIC and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TMETRIC to FuseDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TMETRIC and FuseDesk?

Yes, you can set conditional logic to control the flow of data between TMETRIC and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TMETRIC

About TMETRIC

TMetric is a comprehensive time tracking software designed to help businesses and freelancers manage their time efficiently. It offers features such as time tracking, project management, team management, and reporting, making it an ideal tool for improving productivity and ensuring accurate billing.

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FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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