Integrate TopMessage with Frill to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
TopMessage
When this happens...
Message Is Read
Frill
Automatically do this!
Create Idea
Update Idea
Find Idea
Add Follower
List All Ideas
List Followers
Delete an idea
Upvote Idea
Add Comment To Idea
Remove Vote From Idea
Remove a Follower
Create Idea in Frill when Message Is Read in TopMessage
Use this flowUpdate Idea in Frill when Message Is Read in TopMessage
Use this flowFind Idea in Frill when Message Is Read in TopMessage
Use this flowAdd Follower to Frill when Message Is Read in TopMessage
Use this flowList All Ideas from Frill when Message Is Read in TopMessage
Use this flowList Followers from Frill when Message Is Read in TopMessage
Use this flowDelete an idea from Frill when Message Is Read in TopMessage
Use this flowUpvote Idea in Frill when Message Is Read in TopMessage
Use this flowAdd Comment To Idea in Frill when Message Is Read in TopMessage
Use this flowRemove Vote From Idea in Frill when Message Is Read in TopMessage
Use this flowEverything you can automate between TopMessage and Frill.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when message is read
Runs when new idea is added
Update transfer option code for Frill New Comment on Idea trigger
Runs the workflow automatically whenever a new announcement is published in your Frill account.
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
Action is the task that follows automatically within your TopMessage integrations.
Send a richly formatted message
List SMS and WhatsApp messages
Get message status and content
Create idea (author, topics)
Update idea title and details
Find idea by ID or slug

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
Learn moreFrill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your TopMessage and Frill accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TopMessage and Frill as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Frill. No coding required.
Yes. You can set up a workflow where TopMessage triggers actions in Frill, and a separate workflow where Frill triggers actions in TopMessage. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TopMessage and Frill. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TopMessage and Frill integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.