Integrations Totango HearMe CXM Platform
Totango + HearMe CXM Platform

Connect Totango and HearMe CXM Platform to Build Intelligent Automations

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Totango

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HearMe CXM Platform

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Frequently Asked Questions

How do I start an integration between Totango and HearMe CXM Platform?

To start, connect both your Totango and HearMe CXM Platform accounts to viaSocket. Once connected, you can set up a workflow where an event in Totango triggers actions in HearMe CXM Platform (or vice versa).

Can we customize how data from Totango is recorded in HearMe CXM Platform?

Absolutely. You can customize how Totango data is recorded in HearMe CXM Platform. This includes choosing which data fields go into which fields of HearMe CXM Platform, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Totango and HearMe CXM Platform?

The data sync between Totango and HearMe CXM Platform typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Totango to HearMe CXM Platform?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Totango and HearMe CXM Platform?

Yes, you can set conditional logic to control the flow of data between Totango and HearMe CXM Platform. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.