Connect touchSMS and Callbell
Integrate touchSMS with Callbell to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Contact With ID in Callbell when New SMS Received on TouchSMS
List Custom Statuses from Callbell when New SMS Received on TouchSMS
Send Verification SMS via TouchSMS when Contact Updated in Callbell
List Templates from Callbell when New SMS Received on TouchSMS
Create New Contact in Callbell when New SMS Received on TouchSMS
Popular touchSMS + Callbell flows
Start from a real workflow other teams are already running.
Choose a trigger
touchSMS
When this happens...
New SMS Received
Choose an action
Callbell
Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
Fetch Teams
Set Bot Status
List Channels
List Custom Statuses
List Templates
Delete Contact
Update Contact With ID in Callbell when New SMS Received on TouchSMS
Use this flowList Custom Statuses from Callbell when New SMS Received on TouchSMS
Use this flowSend Verification SMS via TouchSMS when Contact Updated in Callbell
Use this flowList Templates from Callbell when New SMS Received on TouchSMS
Use this flowCreate New Contact in Callbell when New SMS Received on TouchSMS
Use this flowGet Contacts from Callbell when New SMS Received on TouchSMS
Use this flowAdd Opt-Out Number to TouchSMS when New Contact Is Added in Callbell
Use this flowCreate Contact in TouchSMS when Contact Updated in Callbell
Use this flowSend SMS via TouchSMS when Team Membership Updated in Callbell
Use this flowAdd Opt-Out Number to TouchSMS when Team Membership Updated in Callbell
Use this flowSupported Triggers & Actions
Everything you can automate between touchSMS and Callbell.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Received
Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).
New Contact Is Added
Runs when new contact is added
Contact Updated
Triggers when a contact is updated
Team Membership Updated
Triggered when a team member is added or removed from a team.
Do thisActions
Action is the task that follows automatically within your touchSMS integrations.
Create Contact
Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.
Send SMS
Send a text message to the specified phone number using your approved sender ID.
Send Verification SMS
Send an SMS verification code to a recipient using the touchSMS verification template.
Add Opt-Out Number
Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.
Create New Contact
Create a new contact
Update Contact With ID
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Callbell
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your touchSMS and Callbell accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and Callbell as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Callbell. No coding required.
Yes. You can set up a workflow where touchSMS triggers actions in Callbell, and a separate workflow where Callbell triggers actions in touchSMS. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between touchSMS and Callbell. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire touchSMS and Callbell integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
