Full list

Supported Triggers & Actions

Everything you can automate between touchSMS and Slack.

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Received

New SMS Received

Triggers when your touchSMS account receives a new SMS and provides the message details (sender, text, time).

New Message in Channels

New Message in Channels

Runs when a new message is received in a specific Slack channel. You can select which channel to monitor.

New User Joined or Updated in Your Org

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

New Message on Slack

New Message on Slack

Runs when a new message is posted anywhere in Slack — across all channels and direct messages. No channel filter applied.

New Thread Message

New Thread Message

Runs when new thread message

New member join/leave or updated in channel

New member join/leave or updated in channel

Triggers when a user joins, leaves, or updates their profile in the selected Slack channel.

Do thisActions

Action is the task that follows automatically within your touchSMS integrations.

Create Contact

Create Contact

Add a new contact in touchSMS using a mobile number and optional details (first name, surname, email, group). Can update the contact if the number already exists.

Send SMS

Send SMS

Send a text message to the specified phone number using your approved sender ID.

Send Verification SMS

Send Verification SMS

Send an SMS verification code to a recipient using the touchSMS verification template.

Add Opt-Out Number

Add Opt-Out Number

Adds a mobile number to the touchSMS opt-out list to stop SMS delivery.

Send Message

Send Message

Send a message to a Slack channel, user, or thread. Supports scheduling and works with both channel names and IDs.

Send Interactive Messages

Send Interactive Messages

Collect approval or form responses

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate touchSMS and Slack workflows.

Video 2

Learn how to automate touchSMS and Slack workflows.

Video 3

Learn how to automate touchSMS and Slack workflows.

Video 4

Learn how to automate touchSMS and Slack workflows.

Video 5

Learn how to automate touchSMS and Slack workflows.

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Integrations touchSMS
touchSMS + Slack
touchSMS logo

About touchSMS

touchSMS is a simple app to send and receive SMS from any application.

Learn more
Integrations Slack
Slack + touchSMS
Slack logo

About Slack

Slack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.

Learn more

Frequently Asked Questions

How do I connect touchSMS and Slack?

Sign up for a free viaSocket account, then authorize both your touchSMS and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between touchSMS and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from touchSMS to Slack?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where touchSMS triggers actions in Slack, and a separate workflow where Slack triggers actions in touchSMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between touchSMS and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire touchSMS and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.