
When this happens...
New Transcription

Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
When this happensTriggers
A trigger is an event that starts a workflow.
Receive notifications when transcriptions are complete. If you will select any folder then you will receive notification for that folder only.
Action is the task that follows automatically within your Transkriptor integrations.
Converts spoken content in an audio or video file into text.
Creates a new support ticket in BoldDesk.
Updates an existing support ticket with new information.
Create a new contact.
Create a new contact group.
Create note to an existing ticket.

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To start, connect both your Transkriptor and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Transkriptor triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Transkriptor data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Transkriptor and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Transkriptor and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Transkriptor is a powerful transcription service that converts audio and video files into text quickly and accurately. Ideal for professionals, students, and anyone needing reliable transcription services.
Learn MoreBoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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