Connect Trengo and c2a to Build Intelligent Automations

Choose a Trigger

Trengo

When this happens...

Choose an Action

c2a

Automatically do this!

Enable Integrations or automations with these events of Trengo and c2a

Enable Integrations or automations with these events of Trengo and c2a

Actions

Create a profile

Create a profile

Creates a profile

Get a Contact

Get a Contact

Get a Contact by id.

Update a profile

Update a profile

Update a profile by ID.

Delete a profile

Delete a profile

Delete a profile by ID.

Create a note

Create a note

Create a note to profile.

Attach a contact

Attach a contact

Attach a contact

Request a new Action for Trengo

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Trengo and c2a?

To start, connect both your Trengo and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Trengo triggers actions in c2a (or vice versa).

Can we customize how data from Trengo is recorded in c2a?

Absolutely. You can customize how Trengo data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Trengo and c2a?

The data sync between Trengo and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Trengo to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Trengo and c2a?

Yes, you can set conditional logic to control the flow of data between Trengo and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Trengo

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Learn More
c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

Learn More