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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Tusky integrations.
Create Vault
Creates a Vault.
Delete Vault
Delete an existing vault.
Create Folder
Creates a Folder.
Update User Account
Update an existing account .
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
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Frequently Asked Questions
To start, connect both your Tusky and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Tusky triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Tusky data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Tusky and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tusky and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tusky
Tusky is a user-friendly and efficient client for Mastodon, a decentralized social network. It allows users to connect, share, and interact with others in a seamless and privacy-focused environment. With its intuitive interface and robust features, Tusky enhances the social media experience by providing tools for managing posts, following users, and engaging with content across the Mastodon network.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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