Connect Twilio and Zendesk Sell
Integrate Twilio with Zendesk Sell to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Note in Zendesk Sell when New Message in Twilio
List All Products from Zendesk Sell when New Phone Number Is Added in Twilio
List All Deals from Zendesk Sell when New Phone Number Is Added in Twilio
Send SMS via Twilio when New Product Is Added in Zendesk Sell
Create Phone Call with Twilio when New Product Is Added in Zendesk Sell
Popular Twilio + Zendesk Sell flows
Start from a real workflow other teams are already running.
Choose a trigger
Twilio
When this happens...
New Message
New Phone Number Is Added
New Alert Appears
Choose an action
Zendesk Sell
Automatically do this!
Update Contact or Company Details
Stop Sequence Enrollment
Create Product
Update Product By ID
Create a Lead
Create Note
List All Leads
List All Contacts
List All Products
List Sequences
List Lead Sources
List All Deals
Enroll In Sequence
Create Contact Or Company
Create Task
Create a Deal
Update Deal
Update Lead
List All Deal Source
List All Notes
List Pipeline Stages
List All Users
Create Note in Zendesk Sell when New Message in Twilio
Use this flowList All Products from Zendesk Sell when New Phone Number Is Added in Twilio
Use this flowList All Deals from Zendesk Sell when New Phone Number Is Added in Twilio
Use this flowSend SMS via Twilio when New Product Is Added in Zendesk Sell
Use this flowCreate Phone Call with Twilio when New Product Is Added in Zendesk Sell
Use this flowGet A Message from Twilio when New Product Is Added in Zendesk Sell
Use this flowDelete a Message in Twilio when New Product Is Added in Zendesk Sell
Use this flowGet Call Details from Twilio when New Product Is Added in Zendesk Sell
Use this flowDelete Call in Twilio when New Product Is Added in Zendesk Sell
Use this flowDelete Execution in Twilio when New Product Is Added in Zendesk Sell
Use this flowSupported Triggers & Actions
Everything you can automate between Twilio and Zendesk Sell.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message
Runs when new message arrives
New Phone Number Is Added
Runs when new phone number is added
New Alert Appears
Runs when new alert appears
New Product Is Added
Runs when new product is added
New Task Is Created
Runs when new task is created
New Note Is Created
Runs when new note is created
Do thisActions
Action is the task that follows automatically within your Twilio integrations.
Send SMS
Sends an SMS to a phone number.
Create Phone Call
Creates a phone call to a specified number.
Create Message
Sends a message from your phone number and can include media or a specific channel.
Get A Message
Returns details of a message
Delete a Message
Deletes a message by ID.
Get Call Details
Retrieves call details for a given call ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Twilio
Twilio provides a cloud API for voice, text, chat, video, and email communication that enables developers to add communication capabilities to their applications.
Learn moreSimilar apps
About Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Twilio and Zendesk Sell accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Twilio and Zendesk Sell as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Sell. No coding required.
Yes. You can set up a workflow where Twilio triggers actions in Zendesk Sell, and a separate workflow where Zendesk Sell triggers actions in Twilio. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Twilio and Zendesk Sell. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Twilio and Zendesk Sell integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
