Integrate TxtSync with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
TxtSync
When this happens...
New Contact Created
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
Send SMS via TxtSync when New Feedback from Userback
Use this flowCreate a Contact in TxtSync when New Feedback from Userback
Use this flowUpdate a Contact in TxtSync when New Feedback from Userback
Use this flowList Contacts from TxtSync when New Feedback from Userback
Use this flowCreate a Feedback in Userback when New Contact Created in TxtSync
Use this flowList Feedback from Userback when New Contact Created in TxtSync
Use this flowList Projects in Userback when New Contact Created in TxtSync
Use this flowList Members from Userback when New Contact Created in TxtSync
Use this flowList SessionRecordings in Userback when New Contact Created in TxtSync
Use this flowList Comments from a Feedback from Userback when New Contact Created in TxtSync
Use this flowEverything you can automate between TxtSync and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
runs when a New Contact is Created.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your TxtSync integrations.
Send a single SMS text message to a phone number or contact
Adds a new contact to your TxtSync contact list.
Update an existing contact's details.
List all contacts and their details.
List of feedback
List Available Projects

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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TxtSync is a powerful SMS communication platform designed to enhance business communication through efficient and reliable text messaging services. It offers seamless integration with various applications, enabling businesses to automate and streamline their SMS marketing and customer engagement strategies.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your TxtSync and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between TxtSync and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where TxtSync triggers actions in Userback, and a separate workflow where Userback triggers actions in TxtSync. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between TxtSync and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire TxtSync and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.