Connect Userback and BigCommerce
Integrate Userback with BigCommerce to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Product in BigCommerce when New Feedback from Userback
Search or Create a Product in BigCommerce when New Feedback from Userback
Create Customer in BigCommerce when New Feedback from Userback
Create Customer Address in BigCommerce when New Feedback from Userback
Create Blog Post in Bigcommerce when New Feedback from Userback
Popular Userback + BigCommerce flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
BigCommerce
Automatically do this!
Create Product
Search or Create a Product
Create Customer
Create Customer Address
Create Blog Post
Search or Create a Customer Address
Search or Create a Customer
Update a Customer
Delete a Customer
Delete a Product
List Order Products
Create Product in BigCommerce when New Feedback from Userback
Use this flowSearch or Create a Product in BigCommerce when New Feedback from Userback
Use this flowCreate Customer in BigCommerce when New Feedback from Userback
Use this flowCreate Customer Address in BigCommerce when New Feedback from Userback
Use this flowCreate Blog Post in Bigcommerce when New Feedback from Userback
Use this flowSearch or Create a Customer Address in BigCommerce when New Feedback from Userback
Use this flowSearch or Create a Customer in BigCommerce when New Feedback from Userback
Use this flowUpdate a Customer in BigCommerce when New Feedback from Userback
Use this flowDelete a Customer in Bigcommerce when New Feedback from Userback
Use this flowDelete a Product from BigCommerce when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and BigCommerce.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Customer Created
Triggers when an new customer is created.
Customer Updated
Triggers when a customer is updated.
Customer Address Created
Triggers when a new customer is created.
Shipment Created
Triggers when a new shipment is created.
Cart Created
Triggers when a new cart is created.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About BigCommerce
BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.
Yes. You can set up a workflow where Userback triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
