Connect Userback and Customer.io
Integrate Userback with Customer.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when New Feedback from Userback
Create manual segment in Customer when New Feedback from Userback
Delete a segment in Customer when New Feedback from Userback
List Feedback from Userback when Customer Events from Customer.io
List Projects in Userback when Customer Events from Customer.io
Popular Userback + Customer.io flows
Start from a real workflow other teams are already running.
Choose a trigger
Userback
When this happens...
New Feedback
Choose an action
Customer.io
Automatically do this!
List campaigns
Create manual segment
Delete a segment
List campaigns in Customer when New Feedback from Userback
Use this flowCreate manual segment in Customer when New Feedback from Userback
Use this flowDelete a segment in Customer when New Feedback from Userback
Use this flowList Feedback from Userback when Customer Events from Customer.io
Use this flowList Projects in Userback when Customer Events from Customer.io
Use this flowCreate a Feedback in Userback when Customer Events from Customer.io
Use this flowList Comments from a Feedback from Userback when Customer Events from Customer.io
Use this flowList Members from Userback when Customer Events from Customer.io
Use this flowList SessionRecordings in Userback when Customer Events from Customer.io
Use this flowList Feedback from Userback when Email Events in Customer
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Customer.io.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Userback and Customer.io free
No credit card required. Set up your first workflow in minutes.
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
