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Connect Userback and Easyship

Integrate Userback with Easyship to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Userback and Easyship.

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Shipment In-Transit

Shipment In-Transit

Triggers when a shipment is handed over to a courier.

Shipment Delivered

Shipment Delivered

Triggers when a shipment is delivered.

Shipment Updated

Shipment Updated

Triggers when a shipment is updated.

New Product

New Product

Triggers when a new product is created.

New Shipment

New Shipment

Triggers when a new shipment is created.

Request a new Trigger for Userback

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments from a Feedback

List Comments from a Feedback

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Userback
Userback + Easyship
Userback logo

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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Integrations Easyship
Easyship + Userback
Easyship logo

About Easyship

Easyship is a cloud-based shipping platform that offers streamlined logistics solutions for businesses of all sizes. It connects sellers with over 250 shipping services worldwide, providing cost-effective options, automated shipping rules, and integrated tracking capabilities to enhance e-commerce operations.

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Frequently Asked Questions

How do I connect Userback and Easyship?

Sign up for a free viaSocket account, then authorize both your Userback and Easyship accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Userback and Easyship as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Userback to Easyship?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Easyship. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Userback triggers actions in Easyship, and a separate workflow where Easyship triggers actions in Userback. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Userback and Easyship. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Userback and Easyship integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.