Integrate Userback with EmailOctopus to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Campaign Summary in Emailoctopus when New Feedback from Userback
Get a Contact in Emailoctopus when New Feedback from Userback
Get All Tags in Emailoctopus when New Feedback from Userback
Get All Contacts in Emailoctopus when New Feedback from Userback
Get a List in Emailoctopus when New Feedback from Userback
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
EmailOctopus
Automatically do this!
Get Campaign Summary
Get a Contact
Get All Tags
Get All Contacts
Get a List
Create List Field
Create Tag
Create A List
Add Or Update Contact In List
Update List
Update Tag
Update Contact
Delete List
Delete Tag
Add Tag to Contact
Add Contact to a List
Get Campaign Summary in Emailoctopus when New Feedback from Userback
Use this flowGet a Contact in Emailoctopus when New Feedback from Userback
Use this flowGet All Tags in Emailoctopus when New Feedback from Userback
Use this flowGet All Contacts in Emailoctopus when New Feedback from Userback
Use this flowGet a List in Emailoctopus when New Feedback from Userback
Use this flowCreate List Field in Emailoctopus when New Feedback from Userback
Use this flowCreate Tag in Emailoctopus when New Feedback from Userback
Use this flowCreate A List in Emailoctopus when New Feedback from Userback
Use this flowAdd Or Update Contact In List in EmailOctopus when New Feedback from Userback
Use this flowUpdate List in Emailoctopus when New Feedback from Userback
Use this flowEverything you can automate between Userback and EmailOctopus.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Triggers when a contact unsubscribes
Runs when contact is created
Triggers when a new contact is updated
Triggers when an email to a recipient bounces.
Triggers when a recipient clicks a link in an email.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreEmailOctopus is a cost-effective email marketing tool that helps businesses send email campaigns and automated emails. It integrates easily with existing workflows, supports custom HTML designs, and provides detailed campaign analytics.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and EmailOctopus accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and EmailOctopus as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach EmailOctopus. No coding required.
Yes. You can set up a workflow where Userback triggers actions in EmailOctopus, and a separate workflow where EmailOctopus triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and EmailOctopus. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and EmailOctopus integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.