Integrate Userback with GetTranscribe to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Transcription Folder from GetTranscribe when New Feedback from Userback
List Folders in GetTranscribe when New Feedback from Userback
Get Transcription Job Details from GetTranscribe when New Feedback from Userback
List Transcriptions from GetTranscribe when New Feedback from Userback
Update Folder in GetTranscribe when New Feedback from Userback
Start from a real workflow other teams are already running.
Userback
When this happens...
New Feedback
GetTranscribe
Automatically do this!
Create Folder
Create Transcription Job
Get Transcription Folder
List Folders
Get Transcription Job Details
List Transcription Jobs
Get Transcription
List Transcriptions
Update Folder
Download Video
Get Transcription Folder from GetTranscribe when New Feedback from Userback
Use this flowList Folders in GetTranscribe when New Feedback from Userback
Use this flowGet Transcription Job Details from GetTranscribe when New Feedback from Userback
Use this flowList Transcriptions from GetTranscribe when New Feedback from Userback
Use this flowUpdate Folder in GetTranscribe when New Feedback from Userback
Use this flowDownload Video from GetTranscribe when New Feedback from Userback
Use this flowCreate Folder in GetTranscribe when New Feedback from Userback
Use this flowList Transcription Jobs from GetTranscribe when New Feedback from Userback
Use this flowGet Transcription from GetTranscribe when New Feedback from Userback
Use this flowList Projects in Userback when New Transcription Created in GetTranscribe
Use this flowEverything you can automate between Userback and GetTranscribe.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new feedback is submitted in Userback.
Runs when new transcript created. Choose source and polling time window.
Runs when a new transcription job fails within the selected time window.
Runs when new transcription is created. Polls recent transcriptions using a configurable interval.
Runs when a new folder is created. Select polling interval for checks.
Action is the task that follows automatically within your Userback integrations.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreGetTranscribe is an AI-powered social video intelligence platform that transcribes and analyzes videos from TikTok, Instagram, YouTube, X, Facebook, Pinterest, and Google Drive. It generates searchable transcripts, scene and hook analysis, content insights, competitor research, and reusable creative briefs.
Learn moreSign up for a free viaSocket account, then authorize both your Userback and GetTranscribe accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and GetTranscribe as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach GetTranscribe. No coding required.
Yes. You can set up a workflow where Userback triggers actions in GetTranscribe, and a separate workflow where GetTranscribe triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and GetTranscribe. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and GetTranscribe integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.